From undecided to in production.
Each phase ends with something you can hold: a decision, a working system, or a team that knows how to use it.
01 — Diagnose
Deciding what's worth building
Diagnose
Before anything gets built, we get specific about where AI actually pays for itself in your business — and where it doesn't.
- Opportunity mapEvery candidate use case, scored on impact, effort and data readiness.
- Executive alignmentLeadership agreed on priorities, constraints and what success looks like.
- Data readiness assessmentWhat exists, what's missing, what it costs to close the gap.
- Business caseProjected cost, payback period and the metric you'll be measured against.
- Sequenced roadmapWhat to do first, second and third — and what to ignore.
02 — Build
Shipping software that does the job
Build
We ship working software, not decks. Small enough to land, real enough to use, scoped to something you can measure.
- Working system in productionBuilt for the actual workflow, not a demo environment.
- Integration with your stackYour CRM, database, inbox and line-of-business tools.
- Evaluation harnessTests that prove accuracy before it touches anything that matters.
- Monitoring & guardrailsLogging, alerts and limits so failures are visible and contained.
- Handover documentationWritten so your engineers can maintain it after we leave.
03 — Adopt
Making it part of how the business runs
Adopt
Most tools fail on adoption, not on technology. This is the phase most vendors skip, and the one that decides whether any of it mattered.
- Role-based trainingBuilt around the actual workflows of the people using it.
- Adoption dashboardUsage, time saved, and where people are stalling.
- Internal playbookProcess documented so results don't depend on one person.
- Quarterly reviewWhat's working, what to retire, and what to build next.
How an engagement runs.
- One conversationYou describe the problem. We say plainly whether we can help.
- A short diagnosticFixed scope, fixed fee. You leave with a roadmap either way.
- Build in the openWeekly working sessions. You see progress, not status reports.
- HandoverDocumentation, training and a system your team owns.
Not sure which phase you're in?
Most teams are further along than they think. Tell us where you are and we'll say what we'd do next.
Get in touch →